Small Talk with Clients

Listen to the audio and read the transcript below. All key vocabulary in bold has been translated into Serbian in the Glossary at the bottom of the page.

Employee: Good morning! Welcome to our head office. I’m glad you could make it. How was your journey?
Client: Thank you! The journey was smooth. I appreciate your warm welcome.
Employee: Excellent. Let me show you to the meeting room. Please follow me.
Employee: Here we are. Please have a seat. Make yourself comfortable. Would you like a coffee or tea before we begin?
Client: That would be great. I’ll have a black coffee, please.
Employee: Here’s your coffee. If you need anything else, feel free to let me know.
Client: Thank you. This is perfect.
Employee: You’re welcome. I hope you’re having a pleasant stay in our city. Have you had the chance to explore any local attractions or try the traditional cuisine?
Client: Yes, I’m really enjoying it here. I’ve visited a few historical landmarks and tried some delicious local dishes.
Employee: That’s wonderful to hear. Our city has so much to offer. If you need any recommendations or assistance during your stay, feel free to ask.
Employee: Before we begin, let me introduce you to some of our team members who will be joining us in the meeting.
Client: That would be great. I’m looking forward to meeting them.
Employee: Now, let’s get down to business.

Glossary

I’m glad you could make it – Drago mi je što ste ovde / što ste uspeli da dođete
How was your journey – Kako je prošao put
smooth – glatko, bez problema
Make yourself comfortable – Raskomotite se
I’ll have – Uzeću
cuisine – kuhinja
landmarks – znamenitosti
Let’s get down to business – Hajde da pređemo na posao / stvar